Freight Forwarder

DSV - Global Transport and Logistics; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Freight Forwarder to join their dynamic team in Fareham. This role involves managing customer requirements for the transport of cargo, ensuring compliance with operational procedures and health & safety standards. The ideal candidate will have experience in freight forwarding, excellent IT skills, and strong communication abilities. This opportunity offers a chance to work in an international business environment with competitive salary and career progression. Join a supportive and inclusive team where your contributions will make a significant impact.

Benefits

Career Progression Opportunities

Professional Working Environment

Dynamic Company Culture

Qualifications

• Experience in freight forwarding and international shipping.
• Strong IT and communication skills are essential.

Responsibilities

• Manage customer requirements for cargo transport to/from Channel Islands.
• Ensure compliance with operational procedures and health & safety regulations.

Skills

IT Skills

Freight Forwarding Experience

Communication Skills

Legislative Compliance Knowledge

Job description

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BRIEF OVERVIEW:

We currently have a vacancy within DSV Road's Fareham location for Operations, Channel Islands Imports/Exports.

Main purpose of Job:

Reporting to the Branch Manager, the successful candidate will be responsible for managing customer requirements for the safe and efficient transport of cargo to and from the Channel Islands, in accordance with DSV's operational procedures and statutory requirements, including Health and Safety. Based in Fareham and working as part of a close team, the role involves accepting and processing export and import bookings, liaising with shipping companies, customs, and other DSV offices to ensure smooth transport. Knowledge of freight forwarding, international shipping, and customs clearance is advantageous.

Key Tasks:

• Communicate professionally with customers to fulfill quotations and traffic requirements.
• Liaise with other DSV/Agents offices in the UK and abroad, reporting discrepancies or specific requirements.
• Ensure legislative compliance in all areas.
• Operate within all operational procedures and statutory requirements, including maintaining a safe working environment.
• Arrange transport with approved hauliers, confirm equipment availability, and agree on prices to maximize cost-effectiveness.
• Prepare correct documentation for loading, unloading, and shipping processes.
• Perform administrative tasks such as invoicing, filing, queries, and claims.
• Communicate effectively with internal and external stakeholders via various channels.
• Plan collections and deliveries to meet customer needs efficiently.
• Follow transport and customs regulations to ensure compliance.

Skills And Competencies:

• Excellent IT skills.
• Experience in a similar freight forwarding role.
• Good communication skills with colleagues and customers.
• Knowledge of legislative compliance and operational procedures.

What We Can Offer You:

• A role in a successful, dynamic company.
• Opportunity to work in an international business environment.
• Part of a performance-driven team.
• Competitive salary and career progression opportunities.
• A professional working environment.

DSV is a leading global transport and logistics company with over 56,000 employees worldwide. We value diversity, integrity, and sustainability. Join us to grow your career in a supportive and inclusive environment.