Freight Operations Manager

Green & Wolvin Recruitment; Warrington; Hybrid; GBP 55,000 - 65,000; Full time

Benefits offered by this job

32 days annual leave

Comprehensive benefits

World-class training and development

Job summary

Green & Wolvin Recruitment is seeking a Freight Operations Manager for the Manchester office on a hybrid basis. You will lead a team of eight freight forwarders across road, air and sea, and report to the Freight Director daily.

You will oversee pricing and quotations, arrange transport via third parties, ensure compliance with IMDG/IATA, and handle customs entries and VAT/duties. The role requires 4+ years in freight forwarding, leadership experience, and a strong customer service focus.

Qualifications

• 4+ years' experience in freight forwarding (sea/air preferred).
• Proven leadership experience managing freight teams.

Responsibilities

• Manage a small team of freight forwarders across road, air and sea.
• Oversee pricing and customer quotations including freight prices, port charges, and documents.
• Organise transport through third-party carriers (air/sea/road).
• Ensure IMDG/IATA compliance and load regulations.
• Handle customs entries and VAT/Duties billing; conduct customs clearance.

Skills

Freight forwarding

People leadership

Multi-modal freight

Pricing & quotations

Customs compliance

INCOTerms knowledge

Job description

We are actively looking to engage shipping, freight forwarding professionals with as passion for freight forwarding for a new role as a Freight Operations Manager in Manchester on a hybrid basis!

Client Details

My client is a SME freight forwarding business, with huge ambitions for growth, in the freight & shipping industry. You will be joining a fast-pace environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & time sensitive.

Job Description

As a Freight Operations Manager you will report in to the Freight Director on a daily basis. You will be responsible for the following areas for responsibility across the Manchester office:

• Managing a small team of 8 specialist freight forwarders across road, air & sea freight
• Overseeing the team responsible for preparing road, air and sea freight pricing & customer quotations - informing about the freight prices, port charges, cost of special documents, insurance prices as well as prices for handling the goods.
• Organising transport through third party transit means - such as air freight, sea freight and dedicated road freight transport.
• Providing appropriate transportation means with adequate load capacity and regulations around IMDG, IATA.
• Handling customs entries and arranging billings for VAT/Duties
• Ensuring, booking and conducting customs clearance.

The Ideal Candidate

The successful candidate will have an expansive background in multi-modal freight forwarding (either road, air or sea freight). The ideal Freight Operations Manager will have the following skills and experience:

• 4+ year's experience in freight forwarding in any mode of freight (ideally focused on sea and air freight).
• Experience in AOG, OBC or Charter work would be advantageous
• Proven people leadership experience of small or large teams
• Experience leading or managing teams within a freight forwarding or shipping environment.
• Experience of pricing, quotation and planning customer deliveries across road, air & sea freight.
• Desirable experience of customs compliance
• Excellent customer service experience
• Knowledge of INCOTerms is advantageous
• Commutable to Manchester on a hybrid basis

What's On Offer?

• £55,000-£65,000
• 32 days annual leave
• Comprehensive company benefits account.
• World-class training & development and large opportunities to progress.