Freight Forwarder

Recruitment@

Coalville

On-site

GBP 32,000 - 40,000

Full time

8 days ago

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Benefits offered by this job

Life Insurance

Medical

Bonus

Job summary

Recruitment@ in the United Kingdom is seeking an experienced Freight Forwarder to manage UK and European road freight, ensuring timely deliveries and optimal transport solutions. You will negotiate rates, support customers, and collaborate with partners to drive service excellence.

The role requires proven freight forwarding experience, strong planning and communication skills, and the ability to work under pressure in a fast-paced environment.

Qualifications

Proven experience in UK and European road freight or freight forwarding.
Strong knowledge of transport planning and haulage operations.
Excellent communication, organisation, and negotiation skills.
A proactive, customer-focused approach with the ability to work under pressure.
Experience with freight forwarding software (CargoWise is an advantage).
Import and export customs knowledge is desirable but not essential.

Responsibilities

Coordinate UK and European road freight shipments from booking through to delivery.
Plan the most efficient and cost-effective transport solutions.
Negotiate competitive rates with haulage partners and secure transport bookings.
Build and maintain strong relationships with customers, suppliers, and transport partners.
Prepare quotations and support the development of new and existing customer accounts.
Work closely with the customs team to support import and export shipments.
Investigate and resolve service issues, ensuring customers receive timely updates and excellent service.
Monitor performance against KPIs and identify opportunities for continuous improvement.
Ensure operational systems are maintained accurately and documentation is completed to a high standard.

Skills

UK & EU freight

Transport planning

Negotiation

Customer focus

Communication

Freight software

Tools

CargoWise

Job description

Are you an experienced Freight Forwarder with a passion for delivering outstanding customer service and finding the best transport solutions for the client? We're looking for an exceptional Freight Forwarder to join this growing branch. This is an exciting opportunity for someone with experience in UK and European road freight who thrives in a fast-paced environment and enjoys building strong relationships with customers and transport partners.

About the Role

As an experienced Freight Forwarder you'll oversee the day-to-day movement of UK and European road freight, ensuring shipments are delivered safely, efficiently, and on time. You'll be responsible for planning transport solutions, negotiating rates with haulage partners, supporting customers, and driving operational excellence across the department taking ownership of the customer journey.

Responsibilities

Coordinate UK and European road freight shipments from booking through to delivery.
Plan the most efficient and cost-effective transport solutions.
Negotiate competitive rates with haulage partners and secure transport bookings.
Build and maintain strong relationships with customers, suppliers, and transport partners.
Prepare quotations and support the development of new and existing customer accounts.
Work closely with the customs team to support import and export shipments.
Investigate and resolve service issues, ensuring customers receive timely updates and excellent service.
Monitor performance against KPIs and identify opportunities for continuous improvement.
Ensure operational systems are maintained accurately and documentation is completed to a high standard.

Qualifications and Experience

Proven experience in UK and European road freight or freight forwarding.
Strong knowledge of transport planning and haulage operations.
Excellent communication, organisation, and negotiation skills.
A proactive, customer-focused approach with the ability to work under pressure.
Experience with freight forwarding software .
Import and export customs knowledge is desirable but not essential.

Required Skills

Proven experience in UK and European road freight or freight forwarding.
Strong knowledge of transport planning and haulage operations.
Excellent communication, organisation, and negotiation skills.
A proactive, customer-focused approach with the ability to work under pressure.
Experience with freight forwarding software (CargoWise experience is an advantage).
Import and export customs knowledge is desirable but not essential.

Preferred Skills