Freight Coordinator

Identify Talent; Hessle; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

32 days' annual leave, including bank)

Annual discretionary bonus

Free onsite parking

Supportive working environment

Job summary

Identify Talent is seeking an experienced Air & Sea Freight Assistant to join its busy East Yorkshire team. The role covers end-to-end freight movements from booking to delivery, with close collaboration with customers, shipping lines and overseas agents.

The ideal candidate will have logistics or customs experience, strong IT skills and a proactive, detail-oriented approach to handling shipments and documentation. A supportive, family-owned culture is on offer.

Qualifications

• Experience in logistics, shipping, freight forwarding or customs.
• Good IT, literacy and numeracy.
• Excellent communication and customer-service skills.
• Strong attention to detail and accuracy.
• The ability to organise and prioritise a busy workload.
• Confident, friendly and professional telephone manner.
• Ability to work under pressure and meet deadlines.
• Customs-clearance experience would be advantageous.

Responsibilities

• Creating import and export job files
• Arranging container and freight bookings with shipping lines and agents
• Tracking shipments and keeping customers updated
• Arranging import and export customs clearances
• Preparing import and export documentation
• Charging customers in line with agreed rates and quotations
• Checking and processing supplier invoices
• Liaising with customers, overseas partners and freight agents
• Maintaining accurate information on the freight-management system
• Supporting colleagues and providing general administrative cover when required

Skills

Logistics experience

IT literacy

Customer service

Attention to detail

Organization

Telephone manner

Working under pressure

Customs clearance (advantageous)

Job description

Freight Assistant (Air & Sea)

Location: East Yorkshire

Salary: £30,000

Hours: Monday to Friday, 8:30am-5:30pm

Contract: Full-time, permanent

We are working with an established, family-owned logistics business to recruit an experienced Air & Sea Freight Assistant for its busy team.

This is a varied, office-based role managing air and sea freight movements from the initial booking through to final delivery. You'll work closely with customers, shipping lines and overseas agents to ensure shipments are handled accurately and efficiently.

The role

Your responsibilities will include:

• Creating import and export job files
• Arranging container and freight bookings with shipping lines and agents
• Tracking shipments and keeping customers updated
• Arranging import and export customs clearances
• Preparing import and export documentation
• Charging customers in line with agreed rates and quotations
• Checking and processing supplier invoices
• Liaising with customers, overseas partners and freight agents
• Maintaining accurate information on the freight-management system
• Supporting colleagues and providing general administrative cover when required

About you

• Previous experience within logistics, shipping, freight forwarding or customs
• Good IT, literacy and numeracy skills
• Excellent communication and customer-service skills
• Strong attention to detail and a high level of accuracy
• The ability to organise and prioritise a busy workload
• A confident, friendly and professional telephone manner
• The ability to work under pressure and meet deadlines
• Customs-clearance experience would be advantageous

What's on offer

• 32 days' annual leave, including bank holidays, increasing after three years' service
• Annual discretionary bonus
• Free onsite parking
• A supportive working environment within a successful, family-owned business

If you have experience within air and sea freight and are looking to join an established and supportive logistics team,