Freight Coordinator

WR Logistics; Sheffield; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Up to 27 days holiday

Life cover

Profit related pay

Defined contribution pension scheme

Discounted store/shopping benefit

Private healthcare

Car parking

Employee Assistance Programme

Training and upskilling opportunities

Job summary

WR Logistics is looking for an experienced Ocean/Road Export Coordinator to join the team in the Rotherham area. This role involves coordinating international Ocean and European Road exports from start to finish, delivering high standards of service and ensuring accurate, profitable shipments.

You'll gather shipment data, liaise with customers, agents and shipping lines, and manage documentation such as Bills of Lading and CMRs. Strong knowledge of UK customs and export procedures is essential.

Qualifications

• Experience in Ocean Freight Exports, Road Freight Exports or Freight Forwarding Operations.
• Strong knowledge of export documentation and international freight procedures.
• Understanding of UK Customs regulations and export compliance.
• Experience using freight forwarding software such as CargoWise, Sequoia or similar.
• Excellent organisational skills with the ability to manage multiple shipments simultaneously.
• Commercial awareness with the ability to maximise shipment profitability.

Responsibilities

• Coordinate international Ocean and European Road export shipments from start to finish.
• Deliver high-standard of customer service to internal and external customers with accurate information and professionalism.
• Gather and verify shipment information to ensure export jobs are processed accurately and profitably.
• Monitor and control export shipments through communication with customers, overseas agents, shipping lines, hauliers and internal teams.
• Progress customer orders and provide regular shipment updates throughout the transport process.
• Prepare and follow up customer quotations to maximise profitability and promote services.
• Plan export loads to maximise payload, profitability and efficiency in coordination with branches.
• Prepare and review export documentation including Bills of Lading, CMRs, invoices and packing lists.
• Demonstrate understanding of UK Customs regulations and export compliance; provide guidance to customers.
• Liaise with customs teams to ensure fast and accurate processing in line with requirements.
• Ensure all jobs are administered with accurate costing, invoicing and profitability checks.
• Notify management of potential claims and assist in gathering information to resolve claims.
• Maintain accurate records across systems and keep documentation up to date.
• Build strong relationships with colleagues, customers and overseas partners.
• Support other departments and take on additional duties when required.

Skills

Export documentation

UK customs knowledge

Freight forwarding

Multi-shipment management

Commercial awareness

Freight experience

Tools

CargoWise

Sequoia

Job description

Job title: Ocean/Road Export Coordinator

Location: Rotherham, S62

Salary: Up to £33,000 DOE

Hours: Monday to Friday 09:00 - 17:30

Ocean/Road Export Coordinator Overview

My client is seeking an experienced Ocean & Road Export Coordinator to join their growing operations team in Rotherham. This is an excellent opportunity for a freight forwarding professional with experience in international exports who is looking to develop their career within a fast-paced and customer-focused logistics environment.

Ocean/Road Export Coordinator Responsibilities

• Coordinate international Ocean and European Road export shipments from start to finish.
• Deliver a consistently high standard of customer service to both internal and external customers by providing accurate information and maintaining a professional, proactive approach.
• Gather and verify all shipment information to ensure export jobs are processed accurately, efficiently and invoiced profitably.
• Monitor and control export shipments through effective communication with customers, overseas agents, shipping lines, hauliers and internal departments.
• Progress customer orders and provide regular shipment updates throughout the transport process.
• Prepare and follow up customer quotations, maximising shipment profitability while identifying opportunities to promote additional company services.
• Plan export loads efficiently to maximise payload, profitability and operational efficiency, working collaboratively with other branches where required to coordinate co-loading and off-loading.
• Prepare and review export documentation including Bills of Lading, CMRs, commercial invoices, packing lists and customs documentation.
• Demonstrate a strong understanding of UK Customs regulations, export compliance requirements and providing guidance to customers where appropriate.
• Liaise closely with customs teams to ensure shipments are processed quickly and accurately in line with customer requirements.
• Ensure all jobs are administered in accordance with company accounting procedures, including accurate costing, invoicing and profitability checks.
• Notify management of any potential claims and assist in gathering the necessary information to resolve claims promptly and professionally.
• Maintain accurate records across all operating systems, ensuring documentation and shipment files remain fully compliant and up to date.
• Build strong working relationships with colleagues, customers, overseas partners and suppliers.
• Support other departments and undertake additional duties appropriate to the role when required.

Ocean/Road Export Coordinator Requirements

• Previous experience within Ocean Freight Exports, Road Freight Exports or Freight Forwarding Operations.
• Strong knowledge of export documentation and international freight procedures.
• Understanding of UK Customs regulations and export compliance.
• Experience using freight forwarding software such as CargoWise, Sequoia or similar.
• Excellent organisational skills with the ability to manage multiple shipments simultaneously.
• Commercial awareness with the ability to maximise shipment profitability.

Benefits

• Up to 27 days holiday plus Bank Holidays
• Life cover
• Profit related pay
• Defined contribution pension scheme
• Discounted store/shopping benefit scheme
• Private healthcare
• Car parking
• Employee Assistance Programme
• Training and upskilling opportunities