Fraud & Risk Manager

Nisbets; West of England; On-site; GBP 70,000 - 100,000; Full time

Job summary

Nisbets is seeking a Fraud and Risk Manager to lead our fraud prevention and risk management activities within the Finance team. You will own the fraud monitoring framework, drive improvements across controls, and collaborate with multiple functions to mitigate risk.

The role requires strong analytical skills, stakeholder influence, and leadership of a team delivering governance, reporting, and continuous improvement initiatives.

Qualifications

• Proven experience in fraud prevention, risk management, and financial controls.
• Previous people management experience leading teams.
• Strong analytical skills and attention to detail.
• Advanced Excel skills and experience with Power BI.
• Excellent stakeholder management and communication skills.

Responsibilities

• Develop, implement and continuously improve the fraud prevention, monitoring and response strategy.
• Monitor transactional activity to identify suspicious trends and potential fraud risks.
• Own end-to-end fraud monitoring framework: reviews, checks, reporting and escalation.
• Lead onboarding controls for customers and suppliers with due diligence and governance.
• Collaborate with Credit Control on credit limit reviews and data governance.
• Lead investigations into suspected fraud, conduct root cause analysis and implement corrective actions.
• Conduct regular fraud and risk assessments and develop mitigation plans.
• Design, document and monitor internal controls to support audits.
• Identify emerging fraud trends and improve control environment.
• Collaborate with external partners (banks, payment providers, law enforcement, fraud networks).
• Provide regular fraud, risk and control reporting to senior leadership and board.
• Manage and develop teams responsible for fraud checks and onboarding.

Skills

Fraud prevention

Risk management

Financial controls

People management

Analytical skills

Stakeholder management

Interpersonal communication

Organisational skills

Tools

Power BI

Excel

Job description

Nisbets Limited are currently recruiting for a Fraud and Risk Manager to join our Finance team, leading the development and delivery of robust fraud prevention, risk management, and financial control frameworks across the business. This role plays a critical part in safeguarding company assets, reducing risk exposure, and ensuring effective operational controls are embedded throughout the organisation.

As a Fraud and Risk Manager at Nisbets, you will take ownership of our fraud monitoring framework, overseeing day-to-day fraud prevention activities, investigations, and risk assessments. You will work closely with stakeholders across Finance, Credit Control, IT, Sales, Operations, and Accounts Payable to strengthen controls, improve processes, and ensure risks are effectively identified and mitigated.

This is a highly visible leadership role requiring strong analytical skills, commercial awareness, and the ability to influence stakeholders at all levels. You will be responsible for leading a team, driving continuous improvement initiatives, and providing meaningful fraud, risk, and control reporting to senior leadership and board-level audiences.

This role will be based at our Fourth Way office in Avonmouth with opportunities to collaborate across the wider business to support the delivery of strong governance and fraud prevention standards. This role will also follow a hybrid model once a period of training is completed.

Key Accountabilities

• Develop, implement, and continuously improve Nisbets' fraud prevention, monitoring, and response strategy.
• Monitor transactional activity to identify suspicious trends, unusual behaviour, and potential fraud risks.
• Own and manage the end-to-end fraud monitoring framework, including high-risk transaction reviews, fraud checks, exception reporting, and escalation processes.
• Lead customer and supplier onboarding controls, ensuring robust due diligence, governance, and approval processes are consistently applied.
• Work closely with the Credit Control Manager on credit limit reviews, customer master data governance, account closures, and related account controls.
• Lead investigations into suspected fraud incidents, conducting root cause analysis and implementing corrective actions where required.
• Conduct regular fraud and risk assessments and develop mitigation plans to address identified risks.
• Design, document, and monitor internal controls, supporting audits and corporate self-assessment activities.
• Identify emerging fraud trends, control weaknesses, and process gaps, implementing improvements to strengthen the control environment.
• Collaborate with external partners, including banks, payment providers, law enforcement agencies, and fraud prevention networks to support prevention and recovery activities.
• Deliver regular fraud, risk, and control reporting, including insights for senior leadership and board-level stakeholders.
• Manage and develop the teams responsible for fraud checks, customer onboarding, and supplier onboarding activities.

Capabilities, Skills and Experience Required

• Proven experience in fraud prevention, risk management, and financial controls.
• Previous people management experience, with the ability to lead, coach, and develop teams.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Advanced Microsoft Excel skills and experience using Power BI.
• Excellent stakeholder management and communication skills, with the ability to influence across multiple business functions.
• Ability to work in a fast-paced environment, balancing operational priorities with strategic improvement initiatives.
• Strong organisational skills and a proactive approach to identifying and mitigating risk.

About Us

Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect.

Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process.

Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983, to the UK’s market leader today – it’s always been our determination to hit whatever goal we set ourselves, no matter how big. And we’ve done it time and time again.

We’re looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers and problem solvers who are as determined to grow, develop and succeed as we are.

We’re determined to take the next step. But we need your help to do it. It’s all about you.

If you’re looking for a forward-thinking business on which to leave your mark; where your work is valued; Where you’ll test your skills and then develop them further than you thought you could - Nisbets is for you.

You’ll be pushing the boundaries with us, day in day out. You’ll work in a fast-paced, ever changing environment. You’ll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.

We are a business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets deliver the equipment they need to excel. If you join our team you’ll be working in a family-owned business that isn’t afraid to let you grow. That understands the value of innovation. And that puts our impact on the environment, our commitment to ethical trading and our determination to being a fully transparent business at the foreground of all we do.