Fraud Investigation Officer

Newlon Housing Trust; Greater London; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

27 days holiday

Non-contributory pension

Flexible working

Excellent benefits

Job summary

Newlon Housing Trust is seeking an experienced investigator to join the Fraud Investigation Team. You will undertake enquiries, gather evidence, interview residents and witnesses and support legal action where required, contributing to the protection of rental income and ensuring homes are occupied in accordance with tenancy conditions.

The role requires strong analytical and communication skills and experience of working with stakeholders to solve complex issues.

Qualifications

• Experience in conducting investigations, gathering evidence and working with stakeholders to solve complex issues.

Responsibilities

• Undertake enquiries, gather evidence, interview residents and witnesses and support legal action where required.
• Contribute to the recovery of housing assets and protection of rental income.
• Ensure properties are occupied in accordance with tenancy conditions.

Job description

Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.

We have an opportunity for an experienced individual to join our Fraud Investigation Team and provide support across tenancy fraud, succession, occupancy and housing management investigations. You will undertake enquiries, gather evidence, interview residents and witnesses and support legal action where required. You will also contribute to the recovery of housing assets, protection of rental income and effective use of homes by ensuring properties are occupied in accordance with tenancy conditions.

An experienced investigator with strong analytical, communication and problem-solving skills, you will have experience of conducting investigations, gathering evidence and working with a range of stakeholders to solve complex issues. Knowledge of housing, tenancy management, fraud management, fraud investigation or enforcement activity would be advantageous.

In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.

Salary: £39,939 per annum plus opportunity to earn up to 5% performance related pay

Contract: Full-time, fixed-term contract until March 2027

Location: Hale Village, London N17, across Newlon stock, non-hybrid working

Closing date is 23:59 on Tuesday 20 October 2026

Interviews will be held in-person on Friday 30 October 2026