Special Projects Officer

Newlon Housing Trust

England

On-site

GBP 38,627 - 47,210

Full time

14 days+

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Benefits offered by this job

27 days holiday

Non-contributory pension

Flexi scheme

Job summary

A charitable housing association is seeking a Special Projects Officer to assist in managing major remedial works with a focus on fire safety and resident engagement. The role involves providing high-quality project management services, from inception through potential court actions, while liaising with residents throughout the process. Candidates should have experience in project delivery and a strong understanding of refurbishment projects. This full-time position offers a salary of £42,919 plus a performance-related bonus and excellent benefits.

Qualifications

Experience supporting construction project management.
Background in managing multiple projects simultaneously.
Working knowledge of large-scale refurbishment projects.

Responsibilities

Support Special Projects Manager with project management.
Deliver high-quality major defects rectification programme.
Manage relationships with residents affected by projects.

Skills

Project management experience

Resident liaison

Report writing skills

Performance reporting

Diary management

Job description

Join to apply for the Special Projects Officer role at Newlon Housing Trust

This range is provided by Newlon Housing Trust. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Newlon Housing Trust

Learning and Development Specialist | Event Management | People Person

Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.

We have a great opportunity for someone with a good track record of assisting and supporting construction project management to support our Special Projects Manager with the development, management and control of major remedial works projects, with a strong focus on both internal and external fire safety, as well as other latent defects.

You will also provide Newlon and its residents with a cost effective, high quality, customer focused major defects rectification programme, providing end-to-end project management, from initial investigations right through to potential Court action to recover financial losses.

Taking the lead in resident liaison work, you will also develop trust by building and maintaining relationships with residents affected by the Special Projects work streams and ensure they are proactively kept informed about planned work.

You’ll already have a significant background of supporting the management of large programme and project delivery, often working on multiple projects at the same time. This will include supporting the management of consultants, contractors and solicitors.

In addition, you’ll have considerable diary management, report writing and performance reporting skills, combined with substantial working knowledge of resident liaison work on large scale, complex refurbishment projects, developing and managing programmes of resident involvement and engagement, as well as database management.

In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award‑winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.

Special Projects Officer

Salary: £42,919 per annum, plus up to 5% Performance Related bonus

Contract: Full-time, permanent

Closing date: 23:59 on Sunday 11 January 2026

Interviews will be held at the Newlon Head Office on Monday 19 January 2026

Seniority level