Franchised Auto Parts Specialist & Inventory Lead

Marshall Motor Group; Ashford; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days' annual leave + bank holidays

Life assurance & pension

Discounts on car servicing, purchase &

Wellbeing support & exclusive perks

Referral bonuses up to £2,000

Job summary

Marshall Nissan Ashford is seeking a proactive Parts Advisor to join our aftersales team. You will receive, unload and record incoming parts, store and organise inventory, and support workshop operations.

You will assist technicians and service advisors, respond to enquiries in person, by phone and email, and ensure parts availability to keep jobs on schedule. Experience in a franchised dealership and comfort with inventory software, pride in customer service, and a health and safety mindset are

Qualifications

• Experience handling parts and stock in a fast-paced workshop or dealership environment.
• Strong customer service skills with ability to respond to enquiries quickly and accurately.
• Comfort with inventory systems and handheld devices (e.g., iPad) for stock control and taking records.

Responsibilities

• Receive, unload and accurately record all incoming parts and stock deliveries.
• Store and organise parts, maintaining up-to-date inventory records in internal systems.
• Respond to internal workshop and external customer enquiries in person, by phone and via email with a fast, expert service.
• Pick and distribute parts for technicians, coordinating with service advisors and the sales team to keep jobs on schedule.

Skills

Parts inventory

Customer service

Stock control

Health & Safety

Teamwork

Tools

Inventory management system

iPad

Job description

Marshall Nissan Ashford is seeking a proactive Parts Advisor to join our aftersales team. You will receive, unload and record incoming parts, store and organise inventory, and support workshop operations.

You will assist technicians and service advisors, respond to enquiries in person, by phone and email, and ensure parts availability to keep jobs on schedule. Experience in a franchised dealership and comfort with inventory software, pride in customer service, and a health and safety mindset are