Franchise Launch & Training Lead

One Stop; Sefton; On-site; GBP 38,000 - 56,000; Full time

Job summary

One Stop is seeking a Franchise Launch Support Manager to oversee successful franchise store launches, ensuring opening on time, legal compliance and high retail standards. You will lead training, drive compliance and work cross-functionally to minimise risk and protect the brand.

Covering regions across the UK, the role requires hands-on store support, EPOS training oversight, and collaborative delivery of store launch activities with property and franchise teams.

Qualifications

• Franchise launch project management
• Strong training and coaching skills
• Stock management expertise
• Excellent team building abilities
• Proven decision-making capability
• Health and safety awareness
• Effective cross-functional communication

Responsibilities

• Support stores through the Epos go Live training program
• Support stores through the Off-Site training program
• Complete Closure visits in stores going through the transition process
• Support & manage the Store Launch process collectively with property Store Launch manager
• Ensure that the store is trading legally throughout the process
• I take accountability for the new store I am involved in and ensure that they open on time and with highest retail standards
• Ensure that Franchisee has been signed off on EPOS training program
• Ensure that the store has access to all training guides & information
• Ensure all signed training documents are returned to the office
• Ensure that Franchise store complies with the One Stop WOWs as per the Operating manual guidelines
• I support my stores through the transition process and review their training progress at each visit
• Work cross functionally with all Franchise functions to ensure a smooth transition
• Give honest feedback to my line manager about my stores & celebrate success
• I feedback to the SLSM & BDM about any legal issues or concerns that need to be addressed with the Franchisee
• I am seen as a role model and `go to` person for Franchisee`s throughout the process for themI share best practise and knowledge with my colleagues
• I am always professional and an ambassador for the business
• I attend quarterly team meetings and attend training courses relevant to my job role
• I have a flexible approach to my working pattern and work closely with the SLSM and my team to do this
• I manage & conduct work activities in such a way as to ensure the safety, health & welfare at work of all colleagues & customers

Skills

Franchise launch project management

Epos Super User

Stock management specialist

Team building

Training & coaching skills

Health & Safety aware

Decision making

Job description

One Stop is seeking a Franchise Launch Support Manager to oversee successful franchise store launches, ensuring opening on time, legal compliance and high retail standards. You will lead training, drive compliance and work cross-functionally to minimise risk and protect the brand.

Covering regions across the UK, the role requires hands-on store support, EPOS training oversight, and collaborative delivery of store launch activities with property and franchise teams.