Framework & Compliance Analyst

Confidential; East Midlands; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Private medical insurance

Pension contributions

Employee assistance programme

Wellbeing initiatives

Enhanced parental leave

Job summary

Confidential is seeking a Framework Administrator for a 12-month fixed-term contract to provide proactive, high-level support to legal departments, taking ownership of key client frameworks and delivering an exceptional level of service.

Reporting to the Framework Manager, you will manage allocated frameworks and client accounts, coordinate with multiple teams and external clients, produce MI reports, and drive process improvements in a hybrid working environment.

Qualifications

• Ability to analyse and interpret complex data, including contract documentation.
• Experience using IT systems to generate reports and format information.
• Strong MS Office skills, particularly Excel.
• Excellent organisational skills and meticulous attention to detail.
• An aptitude for producing documents and client communications of the highest standard.
• Ability to use initiative, anticipate requirements and take ownership of tasks.
• Strong written and verbal communication skills.
• Ability to build and maintain effective client relationships.
• A collaborative approach and the ability to work effectively with multiple teams.

Responsibilities

• Review Framework Agreements to identify client-specific protocols and processes.
• Implement guidance and training for support teams and monitor ongoing compliance.
• Manage and submit regular MI reports.
• Coordinate responses across departments and produce reports on service levels and KPIs.
• Analyse and interpret complex data, including contract documentation.
• Support revenue management and assist with billing processes.
• Provide high-level revenue updates, including rebates.
• Support client audits coordination.
• Use IT systems to generate, format and edit reports and information.
• Produce accurate documentation and client communications to a high standard.
• Build and maintain effective relationships with internal teams and external clients.
• Identify opportunities to improve processes, service delivery and efficiency.

Skills

Data analysis

Reporting

Excel

Client relationships

Cross-team collaboration

Attention to detail

Initiative

Communication

Task ownership

Tools

MS Office

Job description

Confidential is seeking a Framework Administrator for a 12-month fixed-term contract to provide proactive, high-level support to legal departments, taking ownership of key client frameworks and delivering an exceptional level of service.

Reporting to the Framework Manager, you will manage allocated frameworks and client accounts, coordinate with multiple teams and external clients, produce MI reports, and drive process improvements in a hybrid working environment.