Fragrance Sales Advisor

Catwalks; Greater London; On-site; GBP 32,000 - 33,000; Full time

Benefits offered by this job

In-depth fragrance training

Team incentive scheme

Staff benefits

New boutique opening in Soho

International premium retail环境

Job summary

Catwalks in Soho, London is opening a new premium fragrance boutique and is recruiting two Beauty Advisors / Fragrance Sales Advisors. Full-time permanent role (39 hours/week) offering a salary of £32,000–£33,000 per year plus variable compensation.

Join a team delivering a personalised premium experience to local and international customers, guiding collections and contributing to sales and boutique events.

Qualifications

• Around 1.5 years of retail experience in fragrance, cosmetics, beauty or premium retail.
• Strong customer service and interpersonal skills.
• Fluent English; right to work in the UK.

Responsibilities

• Welcome and advise customers, delivering a high-quality, personalised experience.
• Introduce clients to fragrances and the stories behind each creation.
• Provide product recommendations and cross-sell where appropriate.
• Achieve individual and boutique sales targets.
• Support clienteling activities, boutique events and launches.
• Maintain high visual merchandising and presentation standards.
• Assist with stock management and deliveries.

Skills

Retail experience

Customer service

Premium retail

Fragrance knowledge

Sales targets

Job description

Location: Soho, London – 37 Beak Street

Contract: Full-time, Permanent – 39 hours per week

Salary: £32,000–£33,000 per year + variable compensation

Fragrance Sales Advisor – New Boutique Opening

Location: Soho, London – 37 Beak Street

Contract: Full-time, Permanent – 39 hours per week

Salary: £32,000–£33,000 per year + variable compensation

Positions available: 2

Experience level: Intermediate

About the role

As part of the opening of a new premium fragrance boutique in Soho, we are looking for two Beauty Advisors / Fragrance Sales Advisors to join the retail team.

You will play a key role in creating a welcoming, personalised and premium experience for both local and international customers.

Passionate about fragrance and customer service, you will guide clients through the collections, provide tailored recommendations and contribute to the boutique’s sales performance and day-to-day operations.

Key responsibilities

• Welcome and advise customers, delivering a high-quality and personalised experience
• Introduce clients to fragrances, ingredients and the stories behind each creation
• Provide relevant product recommendations and encourage cross-selling
• Achieve individual and boutique sales targets
• Build strong and lasting relationships with clients
• Support clienteling activities, boutique events and launches
• Maintain high visual merchandising and presentation standards
• Support stock management, replenishment and deliveries
• Follow cash desk, security and operational procedures
• Work closely with the Boutique Manager and the wider retail team

Your profile

• Around 1.5 years of retail experience, ideally within fragrance, cosmetics, beauty or a premium retail environment
• Strong customer service and interpersonal skills
• Genuine interest in fragrance and the beauty industry
• Professional presentation and a strong understanding of premium customer service standards
• Commercial mindset and motivation to achieve sales targets
• Fluent English required; additional languages are an advantage
• Comfortable working with both local and international customers
• Team-oriented, proactive and attentive to detail
• Flexible to work weekends and peak trading periods
• Must have the right to work in the UK

What we offer

• £32,000–£33,000 annual fixed salary + variable compensation
• Full-time permanent contract – 39 hours per week
• In-depth fragrance and product training
• Team incentive scheme
• Staff benefits
• The opportunity to be part of a new boutique opening in the heart of Soho
• An international and premium retail environment