Luxury Fragrance Specialist

360 Talent; Greater London; On-site; GBP 23,000 - 38,000; Full time

Benefits offered by this job

Bonus

Job summary

360 Talent partners with a luxury fragrance brand in Central London to recruit a Beauty & Fragrance Advisor. You will deliver a personalised client experience, build relationships, and drive sales.

You will use product storytelling to recommend, nurture a loyal client base via CRM, and represent the brand's heritage while maintaining boutique standards. Salary up to £38,000 plus bonus, with a vibrant team environment.

Qualifications

• Experience in luxury beauty, fragrance, cosmetics or premium retail.
• Confident client relations and a service mindset.
• Strong sales focus with ability to hit KPIs.

Responsibilities

• Create a warm, personalised boutique experience for every client.
• Build and nurture a loyal client base through CRM and clienteling.
• Drive boutique sales and achieve KPIs while maintaining brand standards.
• Use product knowledge and storytelling to recommend thoughtfully.
• Introduce clients to new products through cross-selling and consultations.
• Act as an ambassador for the brand and its heritage.

Skills

Luxury beauty

Fragrance knowledge

Clienteling

CRM

Sales targets

Job description

Luxury Fragrance Specialist - Central London

Up to £38,000 + Bonus,

Central London

We’re delighted to be partnering with an established luxury beauty and fragrance brand in Central London to find a talented Beauty & Fragrance Advisor to join their team.

This is a great opportunity for someone who genuinely loves beauty, fragrance and luxury, and who enjoys going beyond the sale to create a memorable, highly personalised experience for every client.

The Role

As a Beauty & Fragrance Advisor, you’ll become a key part of the boutique team, combining your passion for product with a strong natural ability to build relationships and drive sales.

You’ll be responsible for:

• Creating a warm, personalised and elevated experience for every client
• Building and nurturing a loyal client base through CRM and clienteling
• Driving individual and boutique sales, while consistently achieving KPIs
• Using your product knowledge and storytelling skills to make thoughtful recommendations
• Introducing clients to new products through cross-selling and personalised consultations
• Becoming an ambassador for the brand, its heritage, products and craftsmanship
• Maintaining the highest standards across the boutique, from presentation to operations
• Working closely with a passionate team to create a welcoming and inspiring environment

About You

We’re looking for someone who is:

• Experienced within luxury beauty, fragrance, cosmetics or premium retail
• Naturally confident and engaging, with the ability to build genuine client relationships
• Polished, warm and personable, with a strong service mindset
• Commercially driven and motivated by achieving sales targets
• Passionate about beauty, fragrance and luxury products
• Confident with clienteling and developing repeat business
• Curious and eager to build in-depth product and brand knowledge
• Positive, proactive and comfortable working as part of a close-knit team

Previous luxury beauty or fragrance experience would be highly desirable, although we’re also open to strong luxury retail profiles with a genuine passion for beauty and a desire to build a career within the industry.

Why This Opportunity?

A chance to join an established luxury brand in a beautiful Central London boutique, with the opportunity to develop your expertise across beauty, fragrance, clienteling and luxury retail — alongside a salary of up to £38,000 + bonus.

If you’re passionate about luxury beauty, love connecting with clients and are ready for your next step, we’d love to hear from you.