BEAUTY ADVISOR / 39H

Essential Parfums; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Essential Parfums operates a boutique in Soho, London, seeking a client-focused team member to help local and international clients discover our fragrances. You will contribute to the boutique's commercial success, reporting to the Boutique Manager, and carry out luxury customer service with care.

The role involves guiding clients through a personalised discovery, supporting launches and events, and maintaining pristine displays and stock.

Qualifications

• Previous experience in retail, ideally in niche fragrance, beauty, fashion in a premium service environment.
• An interest in perfumery, confident communication and attentive listening, with a positive approach to sales and teamwork.
• Fluent English for client service; additional languages are welcome.

Responsibilities

• Welcome each client warmly and guide them through a personalised fragrance discovery, sharing the ingredients, perfumers and stories behind our collections.
• Contribute to individual and boutique sales targets, including conversion, average transaction value and units per transaction, with relevant recommendations.
• Build lasting client relationships through thoughtful follow-up, invitations and accurate client records, respecting privacy requirements.
• Support launches, boutique events and local initiatives, and handle client requests, exchanges and after-sales enquiries with care.
• Keep displays and testers immaculate; support deliveries, replenishment and stock counts, and follow cash handling and security procedures.

Skills

Retail experience

Perfumery interest

Customer service

Job description

Essential Parfums was born from a bold vision: to make fine perfumery accessible to all while celebrating the artistry of perfumers.

Challenging conventions with a unique blend of creativity and sustainability, the house creates exceptional fragrances crafted by the world's leading perfumers, at a fair price.

Your role

Join our boutique team in Soho, London. Reporting to the Boutique Manager, you will help local and international clients discover Essential Parfums and contribute to the boutique's commercial success.

Your responsibilities

• Welcome each client warmly and guide them through a personalised fragrance discovery, sharing the ingredients, perfumers and stories behind our collections.
• Contribute to individual and boutique sales targets, including conversion, average transaction value and units per transaction, with relevant recommendations.
• Build lasting client relationships through thoughtful follow-up, invitations and accurate client records, respecting privacy requirements.
• Support launches, boutique events and local initiatives, and handle client requests, exchanges and after-sales enquiries with care.
• Keep displays and testers immaculate; support deliveries, replenishment and stock counts, and follow cash handling and security procedures.

Your profile

• Previous experience in retail, ideally in niche fragrance, beauty, fashion in a premium service environment.
• An interest in perfumery, confident communication and attentive listening, with a positive approach to sales and teamwork.
• Fluent English for client service; additional languages are welcome.
• Availability for retail shifts, including weekends, relevant public holidays and peak trading periods, and authorisation to work in the United Kingdom.

Work closely with a enthusiastic boutique team where initiative and personal service matter. Help grow the local client community as Essential Parfums expands internationally.