Retail Advisor / Beauty Consultant

AWD online; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

AWD online is seeking a Retail Advisor / Beauty Consultant to work across Central London locations, delivering exceptional customer experiences and building specialist product knowledge.

You will combine personalised service with a commercial approach, driving sales and loyalty while representing premium fragrance and beauty brands within an energetic retail team.

Qualifications

• Previous experience in a one-to-one sales environment.
• Fragrance, beauty or luxury retail experience would be advantageous.
• Enthusiastic and ambitious approach to achieving personal and commercial goals.
• Genuine interest in people and product knowledge.

Responsibilities

• Achieve personal and account sales targets through confident, customer-focused selling.
• Deliver personalised and memorable service, anticipating customer needs and recommending suitable products.
• Promote premium beauty and fragrance products with passion and enthusiasm.
• Build lasting relationships and encourage loyalty through exceptional service.
• Develop strong fragrance knowledge and share expertise with customers.
• Keep up to date with new products, launches, and market trends.
• Maintain brand and retail partner standards.

Skills

One-to-one sales

Customer service

Fragrance knowledge

Communication skills

Team player

Job description

Retail Advisor / Beauty Consultant

This is a fantastic opportunity to join a premium beauty retail environment across various Central London locations, representing well-known fragrance and beauty products while delivering outstanding customer experiences. You will build specialist product knowledge, develop your retail sales skills and work within a supportive, diverse team with genuine opportunities for learning and career development.

If you’ve also worked in the following roles, we’d also like to hear from you: Sales Advisor, Retail Sales Advisor, Beauty Consultant, Fragrance Consultant, Fragrance Advisor, Luxury Sales Consultant, Retail Sales Consultant, Customer Experience Advisor, Sales Associate

This role is officially known as a Brand Ambassador

SALARY: Competitive + Benefits

LOCATION: You will work at sites in Central London

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 37.5 hours per week, working 5 days across Monday to Sunday

JOB OVERVIEW

This is an exciting opportunity for a Retail Advisor / Beauty Consultant to build a career in premium beauty retail, working across various London locations and creating memorable experiences for every customer.

As a Retail Advisor / Beauty Consultant you will combine personalised service with a commercial approach, helping customers discover products suited to their preferences while working towards individual and account sales targets.

The Brand Ambassador / Retail Beauty Advisor will represent premium fragrance and beauty products with confidence and enthusiasm, develop specialist product knowledge, build customer loyalty and help increase brand awareness.

You will join a supportive, diverse and energetic retail team with opportunities to learn, develop commercial skills and grow your career within an international organisation.

DUTIES

Your duties as the Retail Advisor / Beauty Consultant include:

• Sales Performance: Achieve individual and account sales targets through confident, customer-focused selling


• Customer Experience: Deliver personalised and memorable service, anticipating customer needs and recommending suitable products


• Brand Promotion: Promote premium beauty and fragrance products with passion, confidence and enthusiasm


• Customer Relationships: Build lasting relationships and encourage loyalty through exceptional service and meaningful engagement


• Product Knowledge: Develop strong fragrance and product knowledge and confidently share expertise with customers


• Market Awareness: Keep up to date with products, launches, industry developments and market trends


• Retail Standards: Maintain the standards and expectations required by the employer and retail partner


• Team Contribution: Contribute positively to a collaborative, energetic and results-focused retail environment

CANDIDATE REQUIREMENTS

• Previous experience in a one-to-one sales environment


• Fragrance, beauty or luxury retail experience would be advantageous


• Enthusiastic and ambitious approach to achieving personal and commercial goals


• Genuine interest in people, relationship-building and sharing product knowledge


• Keen interest in the beauty and fragrance industry and current market trends


• Excellent interpersonal and communication skills


• Customer-focused approach with the ability to understand and anticipate individual needs


• Confidence to create engaging and memorable retail experiences


• Flexibility to work five days per week across Monday to Sunday

A few things you'll love about the company...

• Entrepreneurial, creative and welcoming work culture


• Learning and development opportunities


• Opportunities to grow within an international company


• Competitive compensation and benefits package

JOB REF: AWDO-P15171