Fragrance Consultant - Selfridges Exchange

Thameen London; Manchester; On-site; GBP 22,000 - 30,000; Full time

Job summary

Thameen London is seeking a Fragrance Consultant for a full-time in-store role at Selfridges Exchange, Manchester. You will promote the brand's luxury image and achieve sales targets while delivering exceptional service to customers in a prestige retail environment.

Ideal candidates are passionate about fragrance, with proven sales excellence, a professional presentation, and a commitment to embodying Thameen’s values. Experience in beauty/fragrance is advantageous.

Qualifications

• Passionate about Thameen products and brand.
• Strong experience in a high-performing sales team.
• Highly motivated, organised and results-driven.
• Friendly, approachable and professional with luxury service.
• Commitment to embodying Thameen’s brand and values.

Responsibilities

• Pro-actively selling Thameen products with luxury service.
• Upselling to increase transaction value and units.
• Meet or exceed sales targets set by Brand Manager.
• Promote product benefits confidently and demonstrate to customers.
• Develop relationships with customers to encourage repeat business.
• Build relationships with store management and follow store policies.
• Carry out additional operational or administrative duties as directed.

Skills

Sales experience

Luxury customer service

Brand ambassador

Customer relationships

Job description

As a Fragrance Consultant for Thameen Fragrance, you will be responsible for promoting brand image and awareness while achieving sales targets and providing the highest standard of luxury customer service. As a brand ambassador, your passion and embodiment of the company’s values will be integral in helping Thameen realise its vision of becoming the number-one best selling niche fragrance brand in the world.

If you’re a talented retail professional looking for your next challenge, we would love to hear from you.

Schedule

We have a full time position available in Selfridges Exchange, Manchester.

Responsibilities

• Pro-actively selling Thameen products and providing the highest standard of luxury service to both new and existing customers.
• Upselling Thameen products to increase average transaction value and average transaction units.
• Being aware of, achieving and exceeding sales targets, as set by the Brand Manager and management team.
• Confidently promoting the benefits of Thameen products while demonstrating them on customers.
• Developing strong personal relationships with customers to encourage repeat business.
• Building relationships with store management and adhering to all store policies and procedures.
• Carrying out any additional operational or administrative duties as directed by the management team.

The Ideal Candidate

• Passionate about our products and our brand, and the niche fragrance industry.
• Strong experience or background in a high-performing sales team, able to inspire others with exceptional sales ability.
• Highly-motivated, organised and results-driven.
• Friendly, approachable, confident and committed to providing exceptional, luxury customer service.
• Excellent standards of professionalism and personal presentation.
• Displays patience in working with a customer to determine product fit.
• A commitment to being a true ambassador of Thameen’s brand, culture and core values.

The Brand

Thameen London is a timely British luxury fragrance brand representing the best of heritage, creativity and inclusivity. Our perfumes are born from a passion for rare and sustainable ingredients, blending them to create timeless and original olfactive narratives. Each of our ingredients has been ecologically and ethically sourced to ensure that it is of the finest quality.

Our perfume creations are the result of masterfully blending precious ingredients, signifying elegance and modernity and delighting fragrance connoisseurs around the world.

We believe that diversity is the key to success. We care about our team and ensure that our staff are well trained, knowledgeable, and committed to providing exemplary service and support.

Thameen London is proud of its people, its products and its brand positioning. As we grow the brand still further we seek to ensure that all our international partnerships will embrace the same values and principles.

People

In the Thameen team we seek to employ dynamic people who have a passion for perfume and storytelling.

With an entrepreneurial flair, candidates must enjoy meeting people and the process of selling, teamed with a strong commercial instinct to achieve budgets are all requirements we are seeking in order for you to succeed at Thameen.

Previous experience in the fragrance or the beauty industry is advantageous, but not essential. The main criteria we seek is to find people who live to sell and who love being part of an achieving team.