Founding UK Outlet Sales & Experience Lead

King Living, Inc.; Hemel Hempstead; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

King Living UK is launching its first Outlet in Hemel Hempstead, and you will join the founding team to shape the customer experience, operations and culture from day one.

You’ll build genuine relationships with customers, guide them through the Outlet buying journey, manage stock presentation and inventory alongside the Warehouse team, and contribute ideas to help the Outlet succeed while upholding King Living standards.

Qualifications

• Retail, hospitality or customer service experience required or preferred.
• Strong communication and relationship-building skills.
• Willingness to learn systems and processes.
• Ability to work weekends to support business needs.

Responsibilities

• Build genuine customer relationships and guide customers through the Outlet buying experience.
• Support stock presentation, replenishment, collections and inventory movement with the Warehouse team.
• Collaborate with the team, solve problems and contribute ideas to help the Outlet succeed.
• Represent King Living with professionalism and maintain a premium customer environment in a fast-moving Outlet setting.

Skills

Customer service

Sales

Communication

Problem solving

Organisational skills

Proactive attitude

Job description

King Living UK is launching its first Outlet in Hemel Hempstead, and you will join the founding team to shape the customer experience, operations and culture from day one.

You’ll build genuine relationships with customers, guide them through the Outlet buying journey, manage stock presentation and inventory alongside the Warehouse team, and contribute ideas to help the Outlet succeed while upholding King Living standards.