Founding Strategy and Operations Analyst role

present of AI; Greater London; Híbrido; GBP 60.000 - 80.000; Jornada completa

Descripción de la vacante

ClaimSorted is seeking a Founding Strategy and Operations Analyst to build the operational backbone of our fast-growing claims platform in London. You will dig into operational data, identify breakdowns, and run small projects to implement fixes and ensure lasting improvements.

A strong candidate brings consultancy, analytics, or startup ops experience and a knack for metrics-driven process design. This role emphasizes framing the right problems, guiding data interpretation, and driving adoption

Formación

• 2–5 years in consulting, analytics or startup operations.
• Comfort with metrics and process design.
• Generalist instinct to focus on what matters most.

Responsabilidades

• Build the operational backbone of claims handling.
• Dig into data to spot where things break down.
• Lead small projects to fix issues and drive adoption.

Conocimientos

Operational data analysis

KPI design

Process design

Project ownership

Cross-functional communication

Consulting/Analytics/startup ops

Descripción del empleo

Founding Strategy and Operations Analyst role

This role is about building the operational backbone of a fast growing claims handler. It asks for someone who can dig into operational data, spot where things break down, and then run small projects that fix those problems and make the fixes stick. A strong candidate brings a few years of consulting, analytics or startup operations work, comfort with metrics and process design, and the generalist instinct to pick up whatever matters most.

How it fits the AI era

Much of the routine analysis and reporting in claims operations can increasingly be automated, so the value shifts to framing the right problems, judging what the data means, and getting people to adopt new ways of working. Designing processes and driving change across teams remain human work, as does deciding which metrics actually reflect good claims handling. AI makes the analysis faster but does not remove the need for judgment about what to do with it.

How it builds AI experience

Working here would build familiarity with data driven operations in an insurance claims setting, including how metrics and process design interact with automation. A candidate can prepare by getting hands on with operational datasets, learning to build and track KPIs, and understanding how claims workflows are structured. Experience turning analysis into adopted process change is the proof point that matters most.

Worth showing

• Operational data analysis
• KPI and metric design
• Process design and rollout
• Small project ownership
• Cross functional communication

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About ClaimSorted

ClaimSorted is a technology-driven third-party administrator (TPA) that manages insurance claims for insurers, MGAs, and other insurance entities, per the company.