Founding Deployment Strategist

ClaimSorted; Greater London; On-site; GBP 80,000 - 110,000; Full time

Benefits offered by this job

Equity participation

Visa sponsorship

28 days annual leave + bank holidays

30 days remote work annually

Private medical insurance

Pension contributions

Company offsites

Accelerated promotion track

Job summary

ClaimSorted is hiring a Founding Deployment Strategist to own post-build adoption of automations for claims teams. You will define rollout strategies, determine training needs, and ensure new automation lands in practice.

This is an office-based, full-time role in London, collaborating with engineers and non-technical teams to drive measurable adoption. You will translate technical capabilities into plain language, design rollout plans, and own adoption outcomes, ensuring successful deployment

Qualifications

• Understanding of how AI/agentic systems work and can be explained to non-technical teams.
• Experience translating needs from claims and users into deployment plans for engineers.
• Ability to design rollout plans and measure adoption success.
• Willingness to own outcomes and influence across teams.

Responsibilities

• Own the rollout of new automations for claims teams: training, workflow changes, adoption success metrics.
• Serve as the bridge between engineering and end users, translating requirements into actionable deployment steps.
• Track usage, collect feedback, and flag adoption gaps before they escalate.

Skills

AI systems understanding

Bridge between teams

Rollout planning

Stakeholder influence

Plain language translation

Job description

BUILDING A MORE RESILIENT WORLD

At ClaimSorted, we're building a more resilient world - one where people and businesses have the confidence to pursue bigger opportunities. We're doing this by transforming how insurance delivers on its most important promise: helping people and businesses recover when things go wrong.

The world's largest insurers and Fortune 500 companies work with us to handle claims and manage risk more efficiently, so they - and the people they protect - can move forward with confidence.

Backed by Y Combinator, Atomico and Eurazeo, we grew 10x in the past year - and we're just getting started.

THE ROLE

We're looking for a Founding Deployment Strategist to own what happens after an AI system is built - making sure every automation we ship actually gets adopted, trusted, and used the way it was designed to be.

• You'll own the rollout, not just the build - define how a new automation gets introduced to claims teams: who needs training, what changes in their workflow, and how we know it's actually landed
• You'll be the bridge between engineering and the people using what they build - translate what claims handlers need into deployment plans engineering can execute against, and translate technical capability back into something non-technical teams can actually use
• You'll make adoption measurable, not assumed - track usage, gather feedback, and flag when a deployed automation isn't landing the way it should, before it becomes a bigger problem

We love working together in the office, so this is a full-time, office-based role in our London office. We're a tight-knit team that genuinely enjoys building this together, and we think you'll feel that from day one.

WHO YOU ARE

We care more about hunger and grit than years on a resume. You might come from a technical program management, solutions consulting, or product operations background — what matters is you can sit between a technical team and a non-technical one and make both sides successful.

• Strong understanding of how AI/agentic systems actually work — enough to have a real conversation with engineers, even if you're not writing the code yourself
• Excellent at translating technical capability into plain language — you can explain what an automation does and why it matters to someone with no technical background
• Structured and process-minded — you can design a rollout plan, not just react to one going wrong
• Comfortable owning outcomes you don't fully control — adoption depends on people, not just good engineering, and you know how to influence both

OUR VALUES

• Move Fast – Act decisively, iterate quickly, optimize for momentum.
• Always Overdeliver – We exceed expectations in everything we do.
• Think Customer-First, Always – The customer experience drives every decision.
• Challenge the Status Quo – We innovate relentlessly and never settle for 'good enough.'
• Say It How It Is – Transparency and direct communication build trust.

COMPENSATION & BENEFITS

• Generous, transparent equity participation
• Skilled Worker visa sponsorship
• 28 days annual leave plus bank holidays
• 30 days of remote work annually
• Private medical insurance
• Pension contributions
• Company offsites
• Accelerated promotion track in a high-growth environment