Founding Strategy & Operations Lead, London

present of AI; Greater London; Hybrid; GBP 90,000 - 140,000; Full time

Job summary

ClaimSorted is seeking a Founding Strategy & Operations Lead in London to build and run the process that takes a new insurance partner from contract to live claims, coordinating across sales, claims, product and account management.

You will own partner onboarding, drive cross-regional rollout, align stakeholders, and shape scalable processes as the team grows. This role blends operations with AI-enabled claims capabilities in a fast-paced environment.

Qualifications

• This role requires several years in operations, implementation or consulting.
• The candidate will have owned client relationships directly and rolled out systems across multiple regions.
• The role turns messy situations into repeatable steps as the team grows.

Responsibilities

• This role builds and runs the process that takes a new insurance partner from signed contract to live claims.
• Coordinate work across sales, claims, product, and account management.
• Lead cross-regional rollout and client system integrations to scale operations.

Skills

Operations leadership

Implementation experience

Client relationships

Process improvement

Cross-regional rollout

Stakeholder alignment

Job description

ClaimSorted is seeking a Founding Strategy & Operations Lead in London to build and run the process that takes a new insurance partner from contract to live claims, coordinating across sales, claims, product and account management.

You will own partner onboarding, drive cross-regional rollout, align stakeholders, and shape scalable processes as the team grows. This role blends operations with AI-enabled claims capabilities in a fast-paced environment.