On‑Site IT Services Technician
The City of Liverpool College
14 days+
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Benefits offered by this job
Job summary
A multi-site educational institution in Liverpool is looking for an IT Services Officer. In this role, you will be responsible for providing technical support across multiple sites, managing IT resources, and ensuring compliance with health and safety standards. You will offer user-friendly service while maintaining IT systems and supporting educational initiatives. The position offers a competitive salary and a range of benefits, including generous holiday allowances, pension contributions, and professional development opportunities.
Qualifications
- Experience supporting IT systems in medium to large organisations.
- Troubleshooting hardware such as routers and switches.
- Effective interpersonal and communication skills required.
Responsibilities
- Provide 1st to 3rd line support for IT users on-site.
- Ensure compliance with health and safety guidelines.
- Manage IT resources across multiple sites.
Skills
Interpersonal communication skills
Troubleshooting IT hardware
Experience installing Microsoft operating systems
Technical knowledge of TCP/IP protocols
Education
ITIL standards knowledge
Level 4 qualification in IT
Tools
VMWare Horizons
Microsoft Office 365
Job description
A multi-site educational institution in Liverpool is looking for an IT Services Officer. In this role, you will be responsible for providing technical support across multiple sites, managing IT resources, and ensuring compliance with health and safety standards. You will offer user-friendly service while maintaining IT systems and supporting educational initiatives. The position offers a competitive salary and a range of benefits, including generous holiday allowances, pension contributions, and professional development opportunities.
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