Founding Customer Success Engineer - Cybersecurity Equity

Oho Group; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Equity and meaningful ownership

Direct influence on product strategy

High visibility within the company

Job summary

A high-growth cybersecurity start-up is seeking a Founding Customer Success Engineer to scale customer success efforts. In this pivotal role, you'll drive onboarding excellence and ensure deep technical adoption among enterprise customers. The ideal candidate has a strong background in cybersecurity or cloud-enabled tooling and excels in post-sales execution. This foundational position offers opportunities for significant influence and ownership. Join a company with a strong growth trajectory and established customer base.

Qualifications

• Deep technical skills in Customer Success Engineering.
• Experience in cybersecurity or cloud-enabled tooling.
• Background in software or systems engineering with customer-facing technical roles.

Responsibilities

• Formalise and scale customer success processes.
• Ensure excellence in onboarding for enterprise customers.
• Drive deep technical adoption and long-term expansion.

Skills

Technical Customer Success Management

Cybersecurity Expertise

Cloud Security Knowledge

Post-Sales Execution

Software/System Engineering Background

Job description

A high-growth cybersecurity start-up is seeking a Founding Customer Success Engineer to scale customer success efforts. In this pivotal role, you'll drive onboarding excellence and ensure deep technical adoption among enterprise customers. The ideal candidate has a strong background in cybersecurity or cloud-enabled tooling and excels in post-sales execution. This foundational position offers opportunities for significant influence and ownership. Join a company with a strong growth trajectory and established customer base.