Fostering Admin & Meetings Coordinator (Hybrid)

Portsmouth; London Borough of Southwark; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

Portsmouth City Council is seeking a proactive Business Support Officer to provide high-quality administrative support to the Fostering Team. The role starts office-based with a six-month probation and the potential to move to hybrid working thereafter.

Key duties include minute taking, maintaining records, handling enquiries, arranging meetings, processing invoices, and supporting Ofsted preparation. Experience in Children and Families Services is desirable.

Qualifications

• Strong administrative experience and excellent written, verbal and interpersonal communication skills.
• Ability to take detailed and complex minutes, organise and prioritise your workload effectively and maintain a high level of accuracy and attention to detail.
• Experience within Children and Families Services would be desirable.
• Confidence using Microsoft Office, including Word, Excel, PowerPoint and Outlook, as well as databases and information systems.
• Comfortable sourcing and collating information, maintaining statistical records and managing diaries and meetings.
• Good listener with empathy and sensitivity when dealing with people who may be experiencing difficult or upsetting situations.
• Understanding of confidentiality, Data Protection, Information Governance and safeguarding, and ability to work both independently and collaboratively as part of a team.

Responsibilities

• Taking detailed minutes at workshops, partnership meetings and Fostering Panel meetings.
• Maintaining service and caseload systems.
• Collating performance information.
• Responding to telephone, email and face-to-face enquiries.
• Arranging appointments and meetings.
• Processing orders and invoices.
• Maintaining files and documentation.
• Providing administrative support for training courses, events and conferences.
• Supporting the Service Manager with preparation for Ofsted inspections.
• Covering for the Fostering Panel Administrator and assisting with Panel documentation as required.

Skills

Administrative experience

Minute taking

Communication skills

Organisational skills

Customer-focused

Tools

MS Office

Job description

Portsmouth City Council is seeking a proactive Business Support Officer to provide high-quality administrative support to the Fostering Team. The role starts office-based with a six-month probation and the potential to move to hybrid working thereafter.

Key duties include minute taking, maintaining records, handling enquiries, arranging meetings, processing invoices, and supporting Ofsted preparation. Experience in Children and Families Services is desirable.