Forest Retreat Café Guest Associate

FOREST HOLIDAYS LIMITED; York and North Yorkshire; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Generous holiday allowance

Performance-based bonuses (5%)

Pension scheme

Two paid volunteer days

Subsidised meals

Health cash plan & life assurance

Wellbeing events & activities

Job summary

Forest Holidays Limited in Keldy, North Yorkshire is seeking a Food and Beverage Assistant to help run the Forest Retreat café, shop and reception. You will welcome guests, serve food and drinks, and maintain cleanliness in a beautiful woodland setting.

Join a friendly team as you assist with stock, cash handling, and events, with a 38-hour, full-time schedule across 5 days out of 7, including alternating weekends. Competitive benefits and training available.

Qualifications

• Experience in a customer-facing role (hospitality or retail preferred).
• Great communication and interpersonal skills.
• Friendly and approachable attitude.
• Attention to detail and pride in maintaining high standards.
• Flexible approach to working across different tasks and shifts.
• Enjoy working in beautiful outdoor settings, come rain or shine!

Responsibilities

• Welcome guests warmly and provide exceptional customer service throughout their stay.
• Prepare and serve food and drinks in our café.
• Maintain cleanliness and hygiene standards in all areas.
• Support stock control, restock shelves, and assist with deliveries.
• Operate tills, handle payments, and follow cash handling procedures.
• Work as part of a close-knit team to ensure smooth daily operations.
• Ensure compliance with all health & safety and food hygiene regulations.
• Assist with the set-up and running of events and activities where required.

Skills

Customer service

Communication skills

Teamwork

Flexible shifts

Outdoor setting

Job description

Forest Holidays Limited in Keldy, North Yorkshire is seeking a Food and Beverage Assistant to help run the Forest Retreat café, shop and reception. You will welcome guests, serve food and drinks, and maintain cleanliness in a beautiful woodland setting.

Join a friendly team as you assist with stock, cash handling, and events, with a 38-hour, full-time schedule across 5 days out of 7, including alternating weekends. Competitive benefits and training available.