Forest Cafe & Guest Experience Assistant

Forest Holidays Group Limited; Micheldever; On-site; GBP 15,000 - 17,000; Part time

Benefits offered by this job

Generous holiday allowance

Performance-based bonuses

Enhanced parental leave

Long service awards and company events

Health & well being platform

Pension scheme

Two paid days to volunteer

Subsidised meals

Health cash plan & life assurance

Wellbeing events & activities

Save on breaks with Forest Holidays &S

Hundreds of discounts

Job summary

Forest Holidays Group Limited is hiring a part-time Food and Beverage Assistant at Blackwood Forest (Hampshire). You will support the Forest Retreat, serving guests, and helping with café and shop operations in a beautiful outdoor setting.

Shifts are arranged across days of the week, with a focus on delivering warm, efficient service while maintaining high standards. Benefit from generous holiday allowance and a range of staff perks.

Qualifications

• Experience in a customer-facing role (hospitality or retail preferred).
• Strong communication and interpersonal skills.
• Friendly, approachable attitude and team spirit.
• Attention to detail and high standards.
• Flexible across tasks and shifts.
• Passion for delivering an excellent guest experience.

Responsibilities

• Welcome guests warmly and provide exceptional service.
• Prepare and serve food and drinks in our café.
• Maintain cleanliness and hygiene in all areas.
• Support stock control, restock shelves and assist deliveries.
• Operate tills and handle payments following cash procedures.
• Work with the team to ensure smooth daily operations.
• Ensure compliance with health and safety and food hygiene regulations.
• Assist with set-up and running of events and activities.

Skills

Customer-facing role

Communication

Friendly demeanor

Attention to detail

Team player

Guest experience

Outdoor setting enthusiasm

Job description

Forest Holidays Group Limited is hiring a part-time Food and Beverage Assistant at Blackwood Forest (Hampshire). You will support the Forest Retreat, serving guests, and helping with café and shop operations in a beautiful outdoor setting.

Shifts are arranged across days of the week, with a focus on delivering warm, efficient service while maintaining high standards. Benefit from generous holiday allowance and a range of staff perks.