Forest Retreat F&B Associate

Forest Holidays Group Limited; Pickering; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Generous holiday allowance

Performance bonuses

Health & wellbeing platform

Pension scheme

Employee discounts

Volunteer days

Subsidised meals

Life assurance

Wellbeing events

Discounts on stays

Company events

Job summary

Forest Holidays Group Limited is seeking a friendly Food and Beverage Assistant to join our team at Keldy Forest. You will help run the Forest Retreat, café, and shop, delivering excellent guest service in a tranquil woodland setting.

Shifts run from 8 am to 9 pm, 38 hours weekly across 5 days in7 with alternating weekends; enjoy a strong work-life balance and a range of staff benefits in a nature-forward environment.

Qualifications

• Experience in a customer-facing role (hospitality or retail preferred).
• Great communication and interpersonal skills.
• Friendly and approachable attitude.
• Attention to detail and high standards.

Responsibilities

• Welcome guests warmly and provide exceptional customer service throughout their stay.
• Prepare and serve food and drinks in our café.
• Maintain cleanliness and hygiene standards in all areas.
• Support stock control, restock shelves, and assist with deliveries.
• Operate tills, handle payments, and follow cash handling procedures.
• Work as part of a close-knit team to ensure smooth daily operations.
• Ensure compliance with health & safety and food hygiene regulations.
• Assist with the set-up and running of events and activities where required.

Skills

Customer service

Communication skills

Teamwork

Flexible shifts

Job description

Forest Holidays Group Limited is seeking a friendly Food and Beverage Assistant to join our team at Keldy Forest. You will help run the Forest Retreat, café, and shop, delivering excellent guest service in a tranquil woodland setting.

Shifts run from 8 am to 9 pm, 38 hours weekly across 5 days in7 with alternating weekends; enjoy a strong work-life balance and a range of staff benefits in a nature-forward environment.