Football League Operations Manager

Powerleague; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Powerleague, un leader des ligues de football, recherche un Operations Manager pour diriger plusieurs ligues environnantes. Le rôle inclut la gestion des opérations, le service client, et le développement de nouvelles ligues pour accroître les ventes. Si vous êtes passionné par le football et avez des compétences en gestion, ce poste pourrait être fait pour vous.

Qualifications

• Expérience en gestion de ligues ou d'événements sportifs.
• Compétences en service client et en gestion d'équipes.
• Capacité à organiser et optimiser les opérations.

Responsibilities

• Gérer et superviser plusieurs ligues de football en veillant à atteindre des objectifs de profit.
• Recruter et gérer des équipes de ligues pour maximiser performance et rentabilité.
• S'assurer que tous les frais de match sont collectés correctement.

Skills

Service client

Gestion d'équipe

Négociation

Job description

Are you fanatical about football?

Do you have a love for the small-sided game? At Powerleague we run over 350 5, 6 and 7-a-side football leagues across the country every week.

As a Football League Operations Manager, your role will be to manage and oversee multiple existing small-sided football leagues within a defined area, ensuring that profit targets are achieved through operational efficiency and delivery of a first-class customer experience. You will also proactively identify and build new leagues to grow the sales and profitability of your area.

Key responsibilities of the role include:

• Delivering exceptional customer service when handling enquiries or dealing with potential complaints.
• Recruiting league teams into existing and new leagues to ensure maximum league performance, sales and profitability.
• Managing leads that come in for a league in your area and ensuring conversion rates are as high as possible.
• Scheduling leagues on our booking system ensuring the pricing, league season length and teams are set up correctly from the offset.
• Ensuring all teams are paying match fees or encouraged to sign up for recurring payments.
• Chasing any outstanding match fees owed by teams to ensure this is collected in an appropriate manner.
• Ensuring sufficient equipment is in place and available for all events to run.
• Recruiting, scheduling, booking and managing Event Managers and their officials within your leagues to ensure fixtures go ahead.
• Completing venue visits to complete audits, build relationships with teams and customers and coach event officials.
• Maintaining a good knowledge of venues within the area and keeping accurate records about the venues on our systems.
• Sourcing new venues for leagues, negotiating rates with the venue and managing contract renewals to ensure profitable leagues.
• Assisting in developing and executing new concepts and trials.
• Working with our Marketing team to identify support required within your area.