Food Team Manager: Lead Frontline Excellence

Marks and Spencer; Stirling; On-site; GBP 25,000 - 35,000; Full time

Job summary

Marks & Spencer in Scotland is seeking a Team Manager in Food to lead from the front on the shop floor, set the pace, raise standards and inspire the team to deliver standout style, sharp service and strong commercial results under pressure.

You will be a confident, people-first leader who thrives in fast-moving environments, makes bold decisions and brings out the best in others, delivering a great customer experience.

Qualifications

• Proven experience leading teams in a fast-paced retail or customer-focused environment
• Strong commercial awareness with the confidence to use data and insight to drive results
• The ability to coach, develop and performance-manage with clarity and empathy
• Confidence having constructive, sometimes difficult conversations
• A resilient, adaptable mindset with the energy to lead through change
• Digital confidence and a willingness to embrace new ways of working
• A natural role model for great service, inclusion and M&S behaviours

Responsibilities

• A department that trades strongly, looks brilliant and delivers five-star service
• A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
• Clear ownership of standards, safety, availability and operational excellence
• Strong commercial results driven by insight, pace and great leadership
• A culture where people feel valued, developed and excited to grow with M&S

Job description

Marks & Spencer in Scotland is seeking a Team Manager in Food to lead from the front on the shop floor, set the pace, raise standards and inspire the team to deliver standout style, sharp service and strong commercial results under pressure.

You will be a confident, people-first leader who thrives in fast-moving environments, makes bold decisions and brings out the best in others, delivering a great customer experience.