Food Services Assistant

The Methodist Church in Britain; Nottingham; In loco; GBP 12.000 - 15.000; Tempo pieno

Vantaggi offerti da questo lavoro

27 days annual leave

On-site staff restaurant

NHS discounts

Personal development opportunities

Descrizione del lavoro

Nottingham University Hospitals NHS Trust is seeking a Food Services Assistant to join the ward-based catering team. You will serve meals to patients, help with menu choices, and ensure hygiene and safety in ward kitchens.

Responsibilities include assisting nurses and dietitians, providing beverages, and maintaining stock and cleaning schedules. Training provided, Level 2 food hygiene certificate required.

Competenze

• Knowledge of cleaning and hygiene COSHH procedures
• Knowledge of HACCP principles in food service
• Knowledge or understanding of patient food service practices

Mansioni

• Serve patients meals, portions and accompaniments and offer second portions when needed
• Inform patients about the food options and take orders on electronic devices
• Co-operate with nurses, caterers and dietitians to meet nutritional needs and dietary requirements
• Provide hot and cold drinks at least five times daily and ensure water is available for each patient
• Clean ward kitchen surfaces, equipment, floors and dishwashers to schedule and keep records
• Store and move food following safety guidelines and instructions

Conoscenze

COSHH procedures

HACCP principles

Patient food service knowledge

Customer/patient service experience

Formazione

Food Hygiene Certificate Level 2

NVQ Level 2 in food service

Descrizione del lavoro

This Food Services Assistant post sits within Catering Services at Nottingham University Hospitals NHS Trust, working as part of a ward team. The core of the work is serving food and drinks to patients on the ward, helping patients choose meals, and keeping ward kitchens and food areas clean. The post is ward-based, with daily and weekly cleaning schedules and the removal of waste to collection points. Food service experience is welcome but training is given, and a Level 2 food hygiene certificate is needed to start.

What the job involves

• Serve patients' chosen meals, portions and accompaniments, offering second portions where needed
• Inform patients about the food offer, help them choose, and take orders on electronic devices
• Liaise with nurses, caterers and dietitians to meet patients' nutritional needs, preferences and special dietary requirements
• Offer hot and cold drinks at least five times a day and keep a supply of fresh water for each patient
• Identify patients not eating enough to the Nurse in Charge and give feedback on the food service
• Store and move food in line with manufacturers' guidance and food safety legislation
• Prepare patients' eating areas to ward manual standards and clear and clean them after each service
• Clean ward kitchen surfaces, equipment, hard floors and dishwashers to the daily and weekly cleaning schedules, using cleaning equipment safely and completing the paperwork
• Remove waste from ward kitchens to designated collection points
• Replenish disposable commodities such as soap, gel and hand towels
• Maintain stocks of milk, bread, tea, coffee and similar, and report crockery and cutlery shortages to the Facilities Team Leader
• Pass service information on to the next food service assistant on duty

Qualifications

• Food Hygiene Certificate Level 2
• Able to undertake NVQ Level 2 in food service

Experience

• Previous experience of working in a customer or patient focused environment

Skills & knowledge

• Knowledge of cleaning and hygiene COSHH procedures
• Knowledge of Hazard Analysis and Critical Control Points (HACCP) principles and criteria
• Knowledge or understanding of working practices for providing a patient food service

Nice to have

• Food service experience

What’s offered

• 27 days annual leave plus bank holidays
• Subsidised on-site staff restaurant, open 7am to 11pm, seven days a week
• Staff discounts through the NHS Discounts website
• Personal development opportunities