Food Retail Frontline Associate – High-Energy Service

Marks & Spencer Plc; Lamesley; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing the transformation we’re driving.

You’ll know our food products inside out and be ready to roll up your sleeves to meet strong customer demand day in and day out. We’re looking for down-to-earth colleagues who thrive under pressure, stay digitally confident with Sparks App and in-store devices, and work as part of a high-energy team.

Qualifications

• Frontline retail experience in a fast-paced environment.
• Ability to recommend and sell new food products.
• Willingness to work across store areas and shifts.

Responsibilities

• Deliver excellent customer service at pace.
• Sell and promote our latest food products.
• Utilise digital tools to enhance customer experience.
• Be flexible and work across store areas to meet demand.

Skills

Customer service

Retail experience

Teamwork

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is hiring a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing the transformation we’re driving.

You’ll know our food products inside out and be ready to roll up your sleeves to meet strong customer demand day in and day out. We’re looking for down-to-earth colleagues who thrive under pressure, stay digitally confident with Sparks App and in-store devices, and work as part of a high-energy team.