Food Customer Assistant - Fast, Friendly Service & Digital Tools

Marks & Spencer Plc; Bishopbriggs; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer plc in the United Kingdom is hiring a Customer Assistant for our Food section. You’ll be the frontline, delivering five-star service and helping customers find and purchase our fresh products. You’ll work at pace in a busy store, staying sharp and customer-focused.

You will be resilient, digitally confident with the Sparks App and in-store devices, and flexible to work across store areas as demand changes. This is a great opportunity to grow with a leading retailer.

Qualifications

• Proven ability to provide friendly, efficient customer service.
• Strong communication skills and teamwork.
• Flexible attitude to work across store areas and shifts.
• Comfort with using digital tools to assist customers.

Responsibilities

• Deliver five-star service at pace in a high-pressure store environment.
• Confidently recommend and sell new food products to customers.
• Utilise Sparks App and in-store devices to enhance customer experience.
• Be a reliable brand ambassador, supporting a positive team culture.
• Adapt to varied shifts and cover different store areas as needed.

Skills

Customer service

Communication skills

Flexible/adaptable

Digital confidence

Tools

Sparks App

In-store devices

Job description

Marks & Spencer plc in the United Kingdom is hiring a Customer Assistant for our Food section. You’ll be the frontline, delivering five-star service and helping customers find and purchase our fresh products. You’ll work at pace in a busy store, staying sharp and customer-focused.

You will be resilient, digitally confident with the Sparks App and in-store devices, and flexible to work across store areas as demand changes. This is a great opportunity to grow with a leading retailer.