Food Customer Assistant - Fast-Paced, Digital-Savvy

Marks & Spencer Plc; Chippenham; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in the Food section. You’ll be frontline, delivering fast, friendly service and using Sparks App and in-store devices to help customers find what they need. You’ll work evenings and weekends, thrive under pressure, and represent the brand with pride.

The role emphasizes resilience, teamwork, and flexibility as shifts vary to meet customer demand. Training and growth opportunities are available within our store network.

Qualifications

• Frontline retail experience preferred.
• Able to work in a fast-paced environment.
• Comfortable using digital devices to assist customers.

Responsibilities

• Provide five-star customer service at pace in the Food section.
• Recommend and sell products to customers.
• Work across store areas to meet customer demand and support team.

Skills

Customer service

Teamwork

Flexibility

Digital literacy

Tools

Sparks App

Job description

Marks & Spencer Plc is seeking a Customer Assistant in the Food section. You’ll be frontline, delivering fast, friendly service and using Sparks App and in-store devices to help customers find what they need. You’ll work evenings and weekends, thrive under pressure, and represent the brand with pride.

The role emphasizes resilience, teamwork, and flexibility as shifts vary to meet customer demand. Training and growth opportunities are available within our store network.