Food Customer Assistant: Fast-Paced, Digital-Savvy

Marks & Spencer Plc; Greater London; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc in London is seeking a Customer Assistant in our Food section to be at the frontline, delivering five-star service and sharing knowledge of our food products. You’ll engage with customers, recommend items, and help them find what they need while maintaining a high-energy store presence.

You’ll use Sparks App and in-store devices to enhance service, work a flexible schedule across Thurs, Fri, and Sat shifts, and join a resilient team during peak periods at the busiest times of

Qualifications

• Frontline customer service experience preferred.
• Ability to thrive under pressure in a busy store.
• Willingness to work across store areas and varying shifts.

Responsibilities

• Greet customers and provide product recommendations.
• Sell and upsell food items to meet demand.
• Use Sparks App and in-store devices to assist shoppers.
• Support store teams during busy periods.

Skills

Customer service

Digital tools usage

Team player

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc in London is seeking a Customer Assistant in our Food section to be at the frontline, delivering five-star service and sharing knowledge of our food products. You’ll engage with customers, recommend items, and help them find what they need while maintaining a high-energy store presence.

You’ll use Sparks App and in-store devices to enhance service, work a flexible schedule across Thurs, Fri, and Sat shifts, and join a resilient team during peak periods at the busiest times of