Food Host

ISS; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

As a Food Host with ISS, you will be pivotal in providing exceptional customer service. This role focuses on ensuring a high-quality food experience for patients and visitors within a hospital setting. Ideal candidates will possess great communication skills and a welcoming personality, making every interaction meaningful. Join a leading company that values diversity and inclusivity in the workplace.

Qualifications

• Fantastic customer service skills.
• Team player with the ability to work independently.

Responsibilities

• Deliver high-quality food service to patients, staff, and visitors.
• Engage with guests and build rapport effectively.

Skills

Customer service

Communication

Teamwork

Job description

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Are you outgoing and friendly? Can confidently build rapport with customers and colleagues?

As a Food Host with ISS UK, you will be an ambassador for both ISS and our clients. The role of a Host is a key responsibility, and this is why we seek and develop unique individuals to lead the way, enabling you to be at the forefront of creating an exceptional experience for all who visit the workplace.

The Ward Host/Hostess plays a vital patient-focused role, delivering a high-quality food service to patients, staff, and visitors. This position involves maintaining a clean and hygienic environment within the hospital and associated areas. Responsibilities include working in the kitchen, assisting with food preparation, and carrying out specialist cleaning tasks to ensure the highest standards are met.

The Role

• Create a positive experience for guests and colleagues and provide amazing customer service at all times
• Be an exceptional spokesperson and engage with your guests' queries about site and operations
• Build your knowledge of your environment and promote the various destinations, food services, and activities
• Take opportunities to foster relationships and build rapport with guests and colleagues
• Keep an eye out for any innovations or improvements we can make to the workplace, site experience, and culture, and be ready to share your ideas
• Emanate a positive energy during tours, being an advocate for the business by sharing your knowledge of the site’s workspaces, facilities, and general culture

About You

• You have fantastic customer service skills and you’re ready to take it to the next level
• You have a social and welcoming personality and can engage with everyone professionally
• You’re a team player but can confidently work independently
• You consider others and have the drive to help wherever you can
• You have experience working with relevant systems (e.g., MS Office)

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards, and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organization with people at its heart. In ISS, everyone has the opportunity to develop, grow, and make a difference.

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (including race, colour, nationality, ethnic or national origin, and caste), religion or belief, sex, sexual orientation, or educational background.

Our passion for inclusivity and diversity makes ISS a more creative, productive, and happy place to work.

To find out more about what we do, click here -

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