Host

The Gantry Hotel London; London; On-site; GBP 24,000 - 28,000; Full time

Job summary

A prominent restaurant is seeking a Host Team Member to create positive guest experiences. You'll set up an inviting dining space, maintain hygiene standards, and support seamless service alongside the kitchen and bar teams. This role is ideal for someone with a friendly, professional approach and a passion for hospitality.

Benefits

Refer a Friend scheme

Flexible working arrangements

Wagestream

Life Insurance

Employee Assistance Programme

Social and wellness events

Free meals on duty

Qualifications

• Prior food and beverage service experience is a plus.
• Clear communication skills to interact confidently with guests and colleagues.
• Flexibility and energy to thrive in a fast-paced setting.

Responsibilities

• Welcome guests with a warm smile and attentive service.
• Set up and clean tables and service areas.
• Uphold hygiene and health and safety standards.

Skills

Friendly approach

Clear communication

Attention to detail

Team-focused

Job description

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At STK Rooftop we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Refer a Friend scheme (earn £350 for each referral up to 5 referrals £150 each)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A HOST TEAM MEMBER AT OUR RESTAURANT

What you'll be doing...

• Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
• Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.
• Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
• Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.
• Organize seating plan on Open Table before Service
• Answer the phone with confidence.
• Communicate guest’s notes and info to managers, chef, servers during
  service
• Liaise with the Sales & Events manager for special information, requests,
  and bookings
• Warmly and graciously greet all guests upon arrival, using guest name if
  known and recognizing any regular guests
• Update Supervisors & Managers on table status – Return Times

WHAT WE NEED FROM YOU

• A friendly, professional approach with a passion for creating positive guest experiences.
• Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
• Clear communication skills to interact confidently with guests and colleagues.
• A keen eye for detail, especially in order accuracy and food presentation.
• Team-focused, ready to jump in and support others to keep service flowing.
• Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.
  
  

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.