Food Hall Store Manager — Lead Ops & Customer Experience

Sainsbury's Limited; Kendal; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Discount card

Annual bonus

Free food and hot drinks

Pension match

Cycle to Work

Employee wellbeing support

Job summary

Sainsbury's Kendal store is seeking an experienced Store Manager to lead and develop teams, ensuring excellent customer service and seamless daily operations. You will drive food hall standards, coach colleagues, and manage performance, scheduling and payroll with a hands-on, customer-first approach.

Salary will reflect experience and store complexity, with a comprehensive benefits package and opportunities for growth within our inclusive, high-volume retail environment.

Qualifications

• Previous line management experience in a fast-paced, operational environment.
• Provides brilliant customer service and coaches a team to do the same.
• Delivers KPIs or other performance indicators.
• Experience leading teams in a dynamic, customer-facing environment.
• Leadership experience in a high-volume, fast-paced operational setting.

Responsibilities

• Role modelling and coaching for high standards and efficiency across the whole food hall.
• Managing compliance to processes whilst bringing passion and flair for shop keeping and customer service.
• Ensure every customer gets the food they want when they shop with us to be the first choice for food.
• People management including performance, capability, disciplinaries, scheduling and pay accuracy.
• Occasionally assume overall responsibility for running the store, directing and supporting colleagues.

Job description

Sainsbury's Kendal store is seeking an experienced Store Manager to lead and develop teams, ensuring excellent customer service and seamless daily operations. You will drive food hall standards, coach colleagues, and manage performance, scheduling and payroll with a hands-on, customer-first approach.

Salary will reflect experience and store complexity, with a comprehensive benefits package and opportunities for growth within our inclusive, high-volume retail environment.