Food Hall Operations Leader

Sainsbury’s Group; Ditton; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Discount card

Annual bonus

Free food and drinks for colleagues

Pension - employer matching

Cycle to Work

Share scheme

Job summary

Sainsbury’s Group in the United Kingdom is seeking a Food Manager to lead store operations with bold leadership and a focus on service excellence. You will coach teams, drive performance, and ensure daily operations run smoothly to deliver for customers.

In this role you’ll manage performance and capability, handle disciplinary matters, and step in to direct the store when required, ensuring our colleagues feel supported and customers receive top-quality service every day.

Qualifications

• Experience in line management in a fast-paced, operational environment.
• Proven ability to coach and develop teams to deliver great customer service.
• Strong track record of achieving KPIs and delivering results.

Responsibilities

• Role modelling and coaching for high standards and efficiency across the whole food hall.
• Managing compliance to processes with a passion for great shop keeping and customer service.
• Ensure every customer gets the food they want and that we remain the first choice for food.
• People management including performance, disciplinary handling, scheduling and pay accuracy.
• Occasionally take overall responsibility for running the store and guiding colleagues.

Skills

People management

Customer service

KPI delivery

Operational leadership

Disciplinary handling

Job description

Sainsbury’s Group in the United Kingdom is seeking a Food Manager to lead store operations with bold leadership and a focus on service excellence. You will coach teams, drive performance, and ensure daily operations run smoothly to deliver for customers.

In this role you’ll manage performance and capability, handle disciplinary matters, and step in to direct the store when required, ensuring our colleagues feel supported and customers receive top-quality service every day.