Food Frontline Associate - Flexible Shifts & Tech-Savvy

Marks and Spencer; St Albans; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer (M&S) is hiring a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace and confidently recommending our newest food products to customers.

Be prepared to work in a high-pressure environment, multi-task across roles, and use Sparks App and in-store devices to enhance the shopping experience. Flexibility is essential as shifts vary and may include weekends.

Qualifications

• Excellent customer service and communication skills.
• Experience working in retail environments.
• Comfortable using digital tools and devices in-store.
• Able to work as part of a team and support others.

Responsibilities

• Assist customers in the Food section with product knowledge and recommendations.

Skills

Customer service

Retail experience

Digital literacy

Teamwork

Tools

Sparks App

In-store devices

Job description

Marks & Spencer (M&S) is hiring a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace and confidently recommending our newest food products to customers.

Be prepared to work in a high-pressure environment, multi-task across roles, and use Sparks App and in-store devices to enhance the shopping experience. Flexibility is essential as shifts vary and may include weekends.