Food Frontline Associate – Fast-Paced & Flexible Shifts

Marks and Spencer; Lincoln; On-site; GBP 17,000 - 25,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to frontline the customer experience. You will engage with shoppers, provide product knowledge, and use Sparks App to enhance service. The role requires flexibility to cover shifts across the store and work in a fast-paced environment.

We value team players who stay resilient, deliver high-quality service, and adapt to changing store demands while maintaining a positive attitude and helping drive sales.

Qualifications

• Customer-service mindset for a fast-paced store environment.
• Flexible to work across store areas and varying shifts.
• Able to thrive under pressure while delivering great service.

Responsibilities

• Provide five-star service and help customers with product knowledge in the Food section.
• Utilise Sparks App and in-store devices to assist customers efficiently.
• Assist with stocking, shelf replenishment and product display.
• Collaborate with team to maintain a positive, high-energy store environment.

Skills

Customer service

Team player

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section to frontline the customer experience. You will engage with shoppers, provide product knowledge, and use Sparks App to enhance service. The role requires flexibility to cover shifts across the store and work in a fast-paced environment.

We value team players who stay resilient, deliver high-quality service, and adapt to changing store demands while maintaining a positive attitude and helping drive sales.