Frontline Food Retail Associate: Fast-Paced Flexible Shifts

Marks & Spencer Plc; Westhill; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, selling our newest food products, and assisting customers with confidence. You’ll use Sparks App and in-store devices to enhance the shopping experience and thrive in a fast-paced environment.

We expect early-morning shifts, a positive attitude, and a team-first approach. This frontline role offers opportunities to grow with a trusted UK retailer.

Qualifications

• Frontline retail role requiring resilience and energy.
• Early mornings; applicants must be 18+ to comply with health and safety rules.
• Able to handle high-pressure environments and strong customer demand.

Responsibilities

• Serve and assist customers with knowledge of M&S Food products.
• Utilise Sparks App and in-store devices to enhance service quality.
• Work across store areas with flexibility to support peak times.
• Contribute to a high-energy team and deliver five-star service.

Skills

Customer service

Teamwork

Digital literacy

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, selling our newest food products, and assisting customers with confidence. You’ll use Sparks App and in-store devices to enhance the shopping experience and thrive in a fast-paced environment.

We expect early-morning shifts, a positive attitude, and a team-first approach. This frontline role offers opportunities to grow with a trusted UK retailer.