Food Customer Associate — Fast-Paced & Flexible Shifts

Marks & Spencer Plc; West Kirby; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc is recruiting for a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, helping customers with product knowledge, and driving sales in a high-pressure environment.

You’ll use Sparks and in-store devices to assist customers and work across various store areas with flexible hours. This role requires a team-focused, digitally confident individual ready to roll up their sleeves.

Qualifications

• Frontline customer-focused role in a busy retail environment.
• Ability to handle high-pressure periods and deliver consistent service.
• Willingness to work across store areas and shifts.
• Comfort with using digital tools to enhance the customer experience.

Responsibilities

• Provide five-star service to customers in the Food section.
• Sell and upsell products while maintaining stock and store standards.
• Operate across seven-day shifts and flexible hours.
• Utilize Sparks and in-store devices to assist customers.

Skills

Customer service

Teamwork

Flexibility

Digital tools

Tools

Sparks app

In-store devices

Job description

Marks & Spencer Plc is recruiting for a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, helping customers with product knowledge, and driving sales in a high-pressure environment.

You’ll use Sparks and in-store devices to assist customers and work across various store areas with flexible hours. This role requires a team-focused, digitally confident individual ready to roll up their sleeves.