Food Frontline Associate: Fast-Paced, Digital-Savvy

Marks and Spencer; Clays End; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, assisting customers, and driving sales in a fast-paced store environment.

The role requires a flexible, team-oriented approach and the ability to use Sparks App and in-store devices to enhance the shopping experience. Shifts include evenings and Saturdays, with a strong emphasis on customer satisfaction.

Qualifications

• Frontline customer-facing role in a busy retail environment.
• Strong focus on delivering five-star service to customers.
• Willingness to work across different areas of the store and on varied shifts.

Responsibilities

• Provide five-star service to customers in the Food section.
• Confidently recommend and sell new food products to customers.
• Utilise Sparks App and in-store devices to assist customers and complete transactions.

Skills

Customer service

Frontline role

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, assisting customers, and driving sales in a fast-paced store environment.

The role requires a flexible, team-oriented approach and the ability to use Sparks App and in-store devices to enhance the shopping experience. Shifts include evenings and Saturdays, with a strong emphasis on customer satisfaction.