Food Frontline Associate — Fast-Paced Customer Service

Marks & Spencer; Northallerton; On-site; GBP 6,000 - 11,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section. You will be at the frontline, providing five-star service and driving sales in a fast-paced environment. The role emphasizes teamwork, resilience and a hands-on approach to meeting strong customer demand.

You’ll use Sparks and in-store devices to assist customers, and you’ll adapt to shifting demands across store areas while delivering an exceptional shopping experience.

Responsibilities

• Frontline customer service and sales: help customers, answer questions and assist with purchases.
• Utilise Sparks and in-store devices to enhance customer experience and locate products.
• Be flexible and work across different store areas to meet demand during busy times.
• Contribute to a positive, high-energy store environment and support colleagues.

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section. You will be at the frontline, providing five-star service and driving sales in a fast-paced environment. The role emphasizes teamwork, resilience and a hands-on approach to meeting strong customer demand.

You’ll use Sparks and in-store devices to assist customers, and you’ll adapt to shifting demands across store areas while delivering an exceptional shopping experience.