Food Frontline Assistant — Fast-Paced Customer Service

Marks & Spencer Plc; Llanelli; On-site; GBP 17,000 - 21,000; Part time

Job summary

Marks & Spencer plc is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace, and embracing the transformation we’re driving while building product knowledge and offering friendly recommendations.

This role requires flexibility to work across store areas, a comfort with digital tools such as Sparks App and in-store devices, and a proactive, team‑oriented attitude to help us meet customer demand.

Qualifications

• Customer-facing experience preferred.
• Willingness to work flexible shifts.
• Comfort with digital tools and in-store devices.

Responsibilities

• Deliver high-quality service at pace in the Food section.
• Assist customers, answer questions and upsell products.

Job description

Marks & Spencer plc is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace, and embracing the transformation we’re driving while building product knowledge and offering friendly recommendations.

This role requires flexibility to work across store areas, a comfort with digital tools such as Sparks App and in-store devices, and a proactive, team‑oriented attitude to help us meet customer demand.