Food Frontline Associate — Fast-Paced Customer Service

Marks & Spencer Plc; Coleraine; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer plc is hiring a Customer Assistant in our Food section, joining the frontline team in a fast-paced retail environment. You will deliver five-star service, engage with customers, and promote our latest food products.

Flexibility is essential, with varied shifts across Week 1 and Week 2 patterns and possible additional hours in December. You’ll use Sparks App and in-store devices to assist shoppers and contribute to a high-energy team culture.

Qualifications

• Join M&S as a Customer Assistant in our Food section, at the frontline of the UK’s fastest-growing retailer.
• Be digitally confident; use Sparks App and in-store devices to enhance the customer experience.
• Be a team player in a positive, high-energy environment delivering a seamless customer experience.

Responsibilities

• Confidently recommending and selling our newest food products.
• Serve, sell, fill and help drive growth in sales.
• Be flexible to work across various areas of the store and shifts.

Job description

Marks & Spencer plc is hiring a Customer Assistant in our Food section, joining the frontline team in a fast-paced retail environment. You will deliver five-star service, engage with customers, and promote our latest food products.

Flexibility is essential, with varied shifts across Week 1 and Week 2 patterns and possible additional hours in December. You’ll use Sparks App and in-store devices to assist shoppers and contribute to a high-energy team culture.