Food Frontline Associate — Early Mornings, Fast-Paced Growth

Marks and Spencer; Exeter; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace while promoting our newest food products.

You’ll use Sparks App and in-store devices to assist customers, work across store areas as needed, and thrive in a high-energy environment. Join a team that values resilience, teamwork, and a hands-on approach to meeting strong customer demand.

Qualifications

• Frontline role requiring composure under pressure and proactive service.
• Passion for M&S Food products and customer knowledge.
• Able to adapt to varying store sections and shifts.
• Willingness to work early mornings and flexible hours.

Responsibilities

• Provide five-star service and assist customers on the shop floor.
• Promote and sell new food products to shoppers.
• Utilise Sparks App and store devices to enhance customer experience.
• Collaborate with team to maintain stock and cleanliness.

Skills

Customer service

Team player

Digital tools

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace while promoting our newest food products.

You’ll use Sparks App and in-store devices to assist customers, work across store areas as needed, and thrive in a high-energy environment. Join a team that values resilience, teamwork, and a hands-on approach to meeting strong customer demand.