Food Frontline Associate — Fast-Paced Early Shifts

Marks and Spencer; Cheltenham; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section to be at the frontline of the UK’s fastest-growing retailer. You’ll deliver five-star service under pressure, confident in recommending and selling our newest food products to customers.

This role requires early mornings with shifts from 04:00 to 08:00. You’ll be digitally confident, using Sparks App and in-store devices to enhance the customer experience, and you’ll work across store areas to meet high customer demand.

Qualifications

• Frontline retail role
• Customer service excellence
• Digital tool usage

Responsibilities

• Deliver five-star service at pace
• Recommend and sell new food products
• Use Sparks App and in-store devices to assist customers
• Work across store areas to meet demand
• Be a resilient, brand ambassador

Skills

Customer service

Teamwork

Digital literacy

Sales

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section to be at the frontline of the UK’s fastest-growing retailer. You’ll deliver five-star service under pressure, confident in recommending and selling our newest food products to customers.

This role requires early mornings with shifts from 04:00 to 08:00. You’ll be digitally confident, using Sparks App and in-store devices to enhance the customer experience, and you’ll work across store areas to meet high customer demand.