Food Frontline Assistant: Flexible Shifts, Fast-Paced Service

MS; Llanishen; On-site; GBP 19,000 - 23,000; Part time

Job summary

Join M&S as a Customer Assistant in our Food section. You’ll be at the frontline of our UK retail team, delivering five-star service with pace and pride. You’ll confidently recommend and sell our newest food products while using Sparks App and in-store devices to help customers find what they want.

We’re looking for down-to-earth, resilient team players who can adapt across store areas and thrive under pressure during peak times, including the busy Christmas period.

Qualifications

• Experience in customer service.
• Ability to work in a fast-paced environment.
• Willingness to work flexible shifts including early mornings over Christmas.

Responsibilities

• Assist customers with product questions and purchases.
• Recommend and sell M&S Food products.
• Operate store devices to enhance customer experience.
• Work across different store areas as needed.

Skills

Customer service

Teamwork

Flexibility

Digital literacy

Tools

Sparks App

Job description

Join M&S as a Customer Assistant in our Food section. You’ll be at the frontline of our UK retail team, delivering five-star service with pace and pride. You’ll confidently recommend and sell our newest food products while using Sparks App and in-store devices to help customers find what they want.

We’re looking for down-to-earth, resilient team players who can adapt across store areas and thrive under pressure during peak times, including the busy Christmas period.