Food Customer Assistant — Fast-Paced Service Pro

Marks & Spencer Plc; Newcastle-under-Lyme; On-site; GBP 18,000 - 24,000; Full time

Job summary

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out,

Qualifications

• Experience in customer service and retail environment.
• Willingness to work varied shifts, including weekends.
• Ability to use digital tools to assist customers.

Responsibilities

• Provide five-star service at pace and assist customers.
• Promote and sell food products while maintaining shelves.
• Utilise Sparks App and in-store devices to improve customer experience.
• Work across store areas and adapt to changing demands.

Skills

Customer service

Teamwork

Communication

Flexibility

Tools

Sparks App

In-store devices

Job description

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out,