Holiday Food Frontline Assistant — Fast-Paced Service

Marks & Spencer Plc; Glossop; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out,

Qualifications

• Frontline customer-facing experience preferred.
• Ability to deliver five-star service under pressure.
• Willingness to adapt to changing store needs.

Responsibilities

• Provide frontline customer service in the Food section.
• Engage customers, advise on products and promote new range.
• Use Sparks App and in-store devices to assist shoppers.
• Be flexible to work across different store areas and shifts.

Skills

Customer service

Digital literacy

Teamwork

Tools

Sparks App

In-store devices

Job description

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out,